This policy forms part of the Internet Services Terms and Conditions and is legally binding.
1.
In order to receive 4ZA.CO.ZA services, you will require certain hardware and associated software ("Equipment") depending on the minimum term of your contract, the type of service ordered, and your specific needs.
2.
For dial-up services, no Equipment is provided by 4ZA.CO.ZA.
3.
For 4ZA.CO.ZA Wireless services, you must either supply certain Equipment yourself (e.g. from 4ZA.CO.ZA's recommended supplier) or you must rent Equipment from 4ZA.CO.ZA.
4.
For other 4ZA.CO.ZA services, you will be required to purchase Equipment (e.g. ADSL modem) or will receive Equipment as part of your service plan.
5.
If you purchase Equipment from 4ZA.CO.ZA directly, risk shall pass to you on delivery and title shall pass to you following receipt by 4ZA.CO.ZA of the full payment in cleared funds relating to the Equipment. This means that until you pay, 4ZA.CO.ZA owns the Equipment can recover it from you but that it is your obligation to insure it or replace it if it is damaged, regardless of whether you have paid.
6.
If you purchase Equipment from a third party recommended by 4ZA.CO.ZA, risk, title and all other terms of supply shall be governed by the terms and conditions of the third party supplier. 4ZA.CO.ZA is not responsible or liable for delays or problems with Equipment supplied by third parties (whether recommended by 4ZA.CO.ZA or not). It is your responsibility to check the terms and conditions of supply.
7.
Equipment, whether supplied by 4ZA.CO.ZA or a third party, may be provided with a limited manufacturers' warranty for the period specified at the time of purchase or as specified in the in-box documentation. You should be aware that, in general, manufacturers' warranties only provide for (at the manufacturers' option) replacement, repair or refund of Equipment which does not function in accordance with the manufacturers' applicable published specification for a limited period from the date of delivery and that the limited warranty is conditional on the Equipment being used in accordance with any applicable end-user terms, manufacturer's instructions, without misuse, without excess wear and tear, without improper use or neglect, without end-user attempted repair and that you will be required to bear the cost of any return of Equipment to 4ZA.CO.ZA or the manufacturer unless 4ZA.CO.ZA informs you otherwise in writing.
8.
Equipment purchased from 4ZA.CO.ZA's preferred supplier shall have a two-month limited warranty unless a lesser period is specified by the manufacturer or no warranty is offered.
9.
If you rent Equipment from 4ZA.CO.ZA or if Equipment is provided as part of your service plan, 4ZA.CO.ZA shall repair or replace (at its sole discretion) the Equipment with a new or used functional equivalent if it is faulty on condition that the Equipment has been used in accordance with any applicable end-user terms, manufacturer's instructions, without misuse, without excess wear and tear, without improper use or neglect, and without end-user attempted repair. You agree to pay for repair or replacement of the Equipment if you have breached this clause upon inspection of faulty Equipment by 4ZA.CO.ZA.
10.
All rented Equipment; Equipment provided as part of your service plan and Equipment provided "free of charge" shall remain the property of 4ZA.CO.ZA or its third party supplier. You shall not resell, transfer, lease, encumber, mortgage, lend or otherwise part company with any such Equipment without the express written permission of 4ZA.CO.ZA. You agree to return it upon request in accordance with these Terms in good condition (fair wear and tear excepted).
11.
All Equipment is supplied subject to any end-user license terms applicable to such Equipment, which you accept.
12.
You shall not resell, transfer, export or re-export any Equipment, or any technical data derived from such Equipment, in violation of any applicable export control laws.
13.
You shall ensure that any Equipment connected to a service is connected to and used with the service in accordance with relevant published instructions and any safety and security procedures notified to you.
14.
If 4ZA.CO.ZA supplies you with installation services then you agree to procure access to all appropriate sites for engineers and authorized personnel at mutually agreeable times and to provide such co-operation and assistance as they may reasonably require. 4ZA.CO.ZA shall meet your reasonable requirements about the safety of such personnel on your premises and you shall meet 4ZA.CO.ZA's reasonable requirements about the safety of such personnel on your premises.
15.
4ZA.CO.ZA is acting as a reseller or distributor of Equipment and (except where specified otherwise in this policy) makes no, and expressly excludes all, representations, warranties, terms and undertakings, express or implied, statutory or otherwise as to the quality (satisfactory, merchantable or otherwise), fitness for any purpose of such Equipment, interoperability of such Equipment or that your Equipment will operate correctly in the event of a power failure.
